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Key Risk

Please Note:

We are implementing a system update that may prevent certain policyholder’s access to our online claim reporting system. If your attempt to log in produces an error, please call 866-847-8872 and one of our associates will be more than happy to assist you. Thank you for your patience as we work to improve your online experience with Key Risk.



MasterKey Connects®, our state-of-the-art risk management information system, provides you with online access to real time claim information as well as a variety of resources developed to support your workers compensation program.

MasterKey Connects allows you to:

  • Set up automatic alerts of claim activities that have occurred (i.e., large losses, late reported claims or reserve increases)
  • Generate and download reports with up-to-date information specific to your needs in both Excel and PDF formats
  • Access pertinent information, such as claim status and payments
  • Download resources to support your safety program
  • Report workers compensation claims online

If you would like to request access to MasterKey Connects, email the following information to masterkeyconnects@keyrisk.com

  • Your name, title or position
  • Your employer's name
  • Your contact information (telephone number and email address)

At Key Risk we are committed to delivering better outcomes in workers compensation. For additional information or questions about MasterKey Connects, please contact us at 800.942.0225, Ext. 3361952 or via email at masterkeyconnects@keyrisk.com.